At Patchorama, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us regarding custom embroidery patches, iron on patches, woven patches, leather patches, and other products we offer.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.

• Account Information: Login credentials if you create an account on our website.

• Order Details: Information related to your purchases, including design files for your custom patches.

• Technical Information: IP address, browser type, device information, and cookies to improve site performance and security.

2. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders for custom embroidery patches and related products.

• Providing order updates, shipping notifications, and customer service.

• Customizing designs and delivering proofs for your approval.

• Improving website functionality, user experience, and security.

• Sending promotional offers, product updates, and newsletters (only if you opt-in).

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only in the following situations:

• Payment Processors: To securely process transactions.

• Shipping Companies: To deliver your products.

• Service Providers: For website hosting, email communication, and analytics.

• Legal Compliance: If required by law or government authorities.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can disable cookies in your browser settings, but this may limit certain website features.

5. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All transactions are encrypted using SSL (Secure Socket Layer) technology.

6. Your Privacy Rights

You have the right to:

• Access and request a copy of the personal information we store.

• Correct or update inaccurate details.

• Request deletion of your personal data (subject to legal obligations).

• Opt out of marketing communications at any time.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us:

Patchorama
Email: [info@patchorama.com]
Phone: 1(512)861-6501
Address: 5600 BALCONES DR STE 36995, Austin TX 78731, United States